Frequantly asked questions

The decision to host the event across multiple venues is aimed at providing attendees time to move around, get fresh air and daylight between sessions. We believe this enhances the overall event experience and facilitates meaningful interactions and learning.

Which halls or buildings will they be held in? 

The sessions for the conference will be at various locations within a short walking distance around Oxford city Centre.

The Sheldonian Theatre, Broad St, Oxford OX1 3AZ

  • 7-minute walk to Rhodes House
  • 5-minute walk to Examination Schools

Examination Schools, University of Oxford, 75 – 81 High St, Oxford OX1 4BG

  • 5-minute walk to The Sheldonian
  • 15-minute walk to Rhodes House

Rhodes House, S Parks Rd, Oxford OX1 3RG

  • 7-minute walk to The Sheldonian
  • 15-minute walk to Examination Schools

The decision to host the event across multiple venues is aimed at providing attendees time to move around, get fresh air and daylight between sessions. We believe this enhances the overall event experience and facilitates meaningful interactions and learning. 

Will transportation be provided to and from the airport?

No, transportation to and from the airport is not provided.

How can I get to Oxford?

Getting to Oxford, UK, is convenient and hassle-free, with excellent connectivity through various modes of transportation. It’s important to check for any travel updates or disruptions before your journey, especially considering potential changes in schedules or traffic conditions.

By Air: London Heathrow Airport: The nearest major international airport to Oxford is Heathrow. From there, you can take a direct bus or a taxi to Oxford, which takes approximately 60-90 minutes depending on traffic.

London Gatwick Airport: Another option is Gatwick Airport, located south of London. From Gatwick, you can take a direct train to Oxford, which usually involves a change at Reading or London Paddington. The total journey time is around 2-3 hours. 

By Train: Oxford is well-connected to major cities in the UK via train. Direct trains run from London Paddington and take around 1 hour. Trains from Birmingham, Manchester, and other cities are also available.

By Car: From London: Take the M40 motorway northwest towards Birmingham and exit at junction 8 for Oxford. The journey time from central London is approximately 1.5-2 hours, depending on traffic.

If you are expecting to travel by car, it is advised to make use of the Park & Ride facilities (https://parkandride.oxfordbus.co.uk/where-to-park/). Oxford has 5 Park & Ride car parks located around Oxford’s ring road, each with a bus service taking you straight to Oxford City Centre. The connecting journey takes around fifteen minutes, which includes a five-minute walk from the bus stop to the College. 

Note: Sadly parking in Oxford’s city centre is very difficult and has limited car parking, so if you are planning to Park in Oxford please use this The Oxford Gov site to help you find somewhere or Just Park. 

Are there transportation services provided between workshops and rooms?

No, transportation around the conference is not provided.

Taxis are readily available in Oxford, should you need to book one:

Radio Taxis – +44 (0)1865 242424
Oxford – Taxis – +44 (0)1865 238062
Royal Cars – +44(0)1865777333

We’ve arranged discount codes and booking details for select hotels for our event. For immediate booking or inquiries, please visit the provided links or use the given discount codes. We’re working to provide easy access to accommodations for attendees.

Hotels:

Vanbrugh House Hotel – 20-24 St Michael’s Street, Oxford, OX1 2EB – Best to email: [email protected]

Courtyard by Marriot – Oxford City Centre, 15 Paradise Street, Oxford, OX1 1LD – Group booking available here.

The Randolph Hotel – Beaumont Street Oxford, OX1 2LN – Quote “DIRECT” on booking to save up to 30% on usual room rate

Malmaison Oxford – Oxford Castle, Oxford, OX1 1AY

Holiday Inn Oxford – Peartree Roundabout, Oxford, OX2 8JD – Best to email: [email protected]

Leonardo Royal Hotel: https://www.leonardohotels.co.uk/hotels/oxford

The Buttery:  http://www.thebutteryhotel.co.uk/

Greyfriars Hideaway:  https://www.greyfriarshideawayoxford.com/

Linton Lodge Oxford:  https://www.bw-lintonlodgehotel.co.uk/

The Store:  https://thestoreoxford.com/

St Margarets Hotel:  https://thestmargaretshotel.co.uk/

Voco Oxford Spires:   https://oxfordspires.vocohotels.com/

Old Bank Hotel:  https://www.oldbankhotel.co.uk/

Ethos Hotel:  https://www.ethoshotels.co.uk/

Royal Oxford Hotel:  https://www.royaloxfordhotel.co.uk/

Cotswold Lodge Hotel: https://www.cotswoldlodgehotel.co.uk/

Bath Place Hotel:  https://www.bathplace.co.uk/

River Hotel Oxford:  https://www.riverhotel.co.uk/

In addition to hotels, attendees can also book accommodations at Oxford University colleges. For the ultimate Oxford Experience.

How do I register for sessions?

To book your sessions, follow these steps:

    1. Log in to your account on The Master Series website.
    2. Go to “My Purchased Content” in the left-hand menu.
    3. Select ‘view course’ for ‘The Master Series Oxford 2024’ from the list.
    4. On the event registration page, click ‘Registration’ on the Tab list and follow the instructions.

If you have any questions or need further information, contact our dedicated team at [email protected]. We are here to assist you throughout the process.

Do I need to register for the Keynotes

No, you do not need to book into the keynotes and they are not listed since all attendees can attend them.

All keynotes will be live-streamed into the Sheldonian and Exam hall venues as well as online for virtual attendees.

When will tickets for dinner and drinks be available? Where can I purchase them?

Tickets for dinner and drinks will be available to buy from the end of April.

Are the dinner and drinks events included with my in-person ticket?

The dinner events are not included in the ticket price and are optional at an additional cost.

The conference closing party on Saturday is however included in your conference ticket.

If you are traveling from outside the UK, you may be eligible for a VAT refund. Please inquire at your local customs office or follow the provided link for more information on VAT reclamation procedures. 

Due to EU VAT rules we must charge VAT on the conference delegate fees. Full information on the reasons for that can be seen below.  

For information on claiming a refund on UK VAT please visit here:  

For EU-based companies: https://www.gov.uk/guidance/vat-eu-businesses-buying-in-the-uk-and-the-vat-refund-scheme  
For Non-EU-based companies: https://www.gov.uk/guidance/vat-refunds-for-non-eu-businesses-visiting-the-uk  

Are general admission tickets refundable?

General admission tickets purchased within two months of the event start date are non-refundable.

Can I get a refund for dinner and drinks tickets?

Dinner and drinks tickets are non-refundable.

Will the tickets be delivered physically?

No, all tickets will be delivered electronically via email a few weeks before the conference.

Can I purchase individual session or individual day tickets?

Yes, you can purchase the immersion day tickets as a one-day ticket. These are only for in person and do not include access to the rest of the conference.

Purchase an immersion day ticket here: https://mastersevents.com/lp/immersion-days/

Individual session tickets cannot be purchased for this event. However, you can buy the recordings from the event.

Can I upgrade my immersion day ticket to the full conference?

Yes, please contact [email protected] if you would like to update your immersion day ticket.

Will all of the sessions be live-streamed for virtual ticket holders?

Most of the sessions, including keynotes and 6/7 workshops, will be available for live streaming.

All of the sessions (including the one that is not live-streamed) will be recorded and accessible via your account for up to 90 days after the conference.

These recordings are included in the cost of your ticket.

Will there be subtitles for the recordings?

Yes, the recordings will have subtitles. This ensures accessibility for attendees with language barriers or difficulty understanding spoken content.

How long do I have access to the recordings for?

Recordings of the events will be available for 90 days after the event, allowing you to revisit them at your convenience.

Additionally, you can purchase the recordings and other The Master Series event editions at a special attendee price to have them permanently.

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Select an immersion Day

Please select one Immersion Day from the list below to include with your package. You will receive an in person ticket for the selected immersion day, and virtual access to the full conference, including 90 days of recordings, with your purchase

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Trauma, Attachment, and Neuroscience with Bessel & Licia
Unlock Healing, Transform Inner Conflict, and Embrace Your True Self with Richard Schwartz
The Cultural Burden of White Supremacy Culture & The Path Toward Collective Healing with Deran Young​
Unlock the Transformative Power of Mindsight with Dan Siegel
Unlocking the Living Legacy of Trauma with Janina Fisher
Too Much of Nothing Introducing Neglect-Informed Psychotherapy with Ruth Cohn
The Sexual Grief Effect Response in Trauma with Edy Nathan
High Impact Relational Therapy with Terry Real
Healing the Legacy of Historical and Transgenerational Trauma with Linda Thai
Explore The Myth of Normal with Gabor Maté