Frequantly asked questions
Why are the event venues spread out?
The decision to host the event across multiple venues is aimed at providing attendees time to move around, get fresh air and daylight between sessions. We believe this enhances the overall event experience and facilitates meaningful interactions and learning.
Where do I register on the 11th September in Oxford?
Registration will start at 8:00 AM until 9:15 AM and we suggest you arrive early, as seating is not allocated and will be based on first come first served basis.
Where: location for registration in Oxford will depend on which Immersion Day you have chosen and is outlined below.
Each location is centrally located within the heart of Oxford city centre. This is where you will register on the morning of the session:
Gabor Maté | Sheldonian Theatre, Broad Street, Oxford OX1 3AZ, United Kingdom
Dan Siegel | Natural History Museum, Parks Road, Oxford OX1 3PW, United Kingdom
Janina Fisher | Rhodes House, South Parks Road, Oxford OX1 3RG, United Kingdom
Ruth Cohn | New College Recital Hall, Holywell Street, Oxford OX1 3BN, United Kingdom
The rest of the immersion days will be held at the Examination Schools, please head here for your registration on the day:
Bessel van der Kolk & Licia Sky, Richard Schwartz, Linda Thai, Terry Real, Deran Young and Edy Nathan | Examination Schools, 75-81 High Street, Oxford OX1 4BG, United Kingdom
We’re looking forward to meeting you and sharing a day filled with learning, connection, and inspiration from this year’s experts.
What are the locations of the conference?
Which halls or buildings will they be held in?
The sessions for the conference will be at various locations within a short walking distance around Oxford city Centre.
The Sheldonian Theatre, Broad St, Oxford OX1 3AZ
- 7-minute walk to Rhodes House
- 5-minute walk to Examination Schools
Examination Schools, University of Oxford, 75 – 81 High St, Oxford OX1 4BG
- 5-minute walk to The Sheldonian
- 15-minute walk to Rhodes House
Rhodes House, S Parks Rd, Oxford OX1 3RG
- 7-minute walk to The Sheldonian
- 15-minute walk to Examination Schools
The decision to host the event across multiple venues is aimed at providing attendees time to move around, get fresh air and daylight between sessions. We believe this enhances the overall event experience and facilitates meaningful interactions and learning.
Transport Information for Oxford
Will transportation be provided to and from the airport?
No, transportation to and from the airport is not provided.
How can I get to Oxford?
Getting to Oxford, UK, is convenient and hassle-free, with excellent connectivity through various modes of transportation. It’s important to check for any travel updates or disruptions before your journey, especially considering potential changes in schedules or traffic conditions.
By Air: London Heathrow Airport: The nearest major international airport to Oxford is Heathrow. From there, you can take a direct bus or a taxi to Oxford, which takes approximately 60-90 minutes depending on traffic.
London Gatwick Airport: Another option is Gatwick Airport, located south of London. From Gatwick, you can take a direct train to Oxford, which usually involves a change at Reading or London Paddington. The total journey time is around 2-3 hours.
By Train: Oxford is well-connected to major cities in the UK via train. Direct trains run from London Paddington and take around 1 hour. Trains from Birmingham, Manchester, and other cities are also available.
By Car: From London: Take the M40 motorway northwest towards Birmingham and exit at junction 8 for Oxford. The journey time from central London is approximately 1.5-2 hours, depending on traffic.
If you are expecting to travel by car, it is advised to make use of the Park & Ride facilities (https://parkandride.oxfordbus.co.uk/where-to-park/). Oxford has 5 Park & Ride car parks located around Oxford’s ring road, each with a bus service taking you straight to Oxford City Centre. The connecting journey takes around fifteen minutes, which includes a five-minute walk from the bus stop to the College.
Note: Sadly parking in Oxford’s city centre is very difficult and has limited car parking, so if you are planning to Park in Oxford please use this The Oxford Gov site to help you find somewhere or Just Park.
Are there transportation services provided between workshops and rooms?
No, transportation around the conference is not provided.
Taxis are readily available in Oxford, should you need to book one:
Radio Taxis – +44 (0)1865 242424
Oxford – Taxis – +44 (0)1865 238062
Royal Cars – +44(0)1865777333
Hotels & Accommodation Options
Stay in the heart of Oxford in our elegant single occupancy rooms. Each room features an ensuite bathroom and daily bed-making service, ensuring a comfortable and relaxing stay.
How do I register and edit sessions?
How do I register for sessions?
To book your sessions, follow these steps:
- Log in to your account on The Master Series website.
- Go to “My Purchased Content” in the left-hand menu.
- Select ‘view course’ for ‘Master Events Oxford 2024’ from the list.
- On the event registration page, click ‘Registration’ on the Tab list and follow the instructions.
If you have any questions or need further information, contact our dedicated team at [email protected]. We are here to assist you throughout the process.
Registration selection deadline is 23rd August 2024
Dinner & Evening Events
When will tickets for dinner and drinks be available? Where can I purchase them?
Tickets for dinner and drinks are available to purchase here while stocks last.
Are the dinner and drinks events included with my in-person ticket?
The dinner events are not included in the ticket price and are optional at an additional cost.
The conference closing party on Saturday is however included in your conference ticket.
How do I reclaim VAT if I am traveling from outside the UK?
If you are traveling from outside the UK, you may be eligible for a VAT refund. Please inquire at your local customs office or follow the provided link for more information on VAT reclamation procedures.
Due to EU VAT rules we must charge VAT on the conference delegate fees. Full information on the reasons for that can be seen below.
For information on claiming a refund on UK VAT please visit here:
- For EU-based companies: https://www.gov.uk/guidance/vat-eu-businesses-buying-in-the-uk-and-the-vat-refund-scheme
- For Non-EU-based companies: https://www.gov.uk/guidance/vat-refunds-for-non-eu-businesses-visiting-the-uk
Refunds and Cancellations
Are general admission tickets refundable?
General admission tickets purchased within two months of the event start date are non-refundable.
Can I get a refund for dinner and drinks tickets?
Dinner and drinks tickets are non-refundable.
Tickets
Will the tickets be delivered physically?
No, all tickets will be delivered electronically via email a few weeks before the conference.
Can I purchase individual session or individual day tickets?
Yes, you can purchase the immersion day tickets as a one-day ticket. These are only for in person and do not include access to the rest of the conference.
Purchase an immersion day ticket here: https://mastersevents.com/oxford-2024/immersion-days/
Individual session tickets cannot be purchased for this event. However, you can buy the recordings from the event.
Can I upgrade my immersion day ticket to the full conference?
Yes, please contact [email protected] if you would like to update your immersion day ticket.
Recordings
Will all of the sessions be live-streamed for virtual ticket holders?
All of the sessions (including the one that is not live-streamed) will be recorded and accessible via your account for up to 90 days after the conference.
These recordings are included in the cost of a full virtual conference ticket, and full in-person conference ticket.
Will there be subtitles for the recordings?
Yes, the recordings will have subtitles. This ensures accessibility for attendees with language barriers or difficulty understanding spoken content.
How long do I have access to the recordings for?
Recordings of the events will be available for 90 days after the event, allowing you to revisit them at your convenience.
