Refund and Cancellation Policy

Live Event Tickets

Refunds for services are available up to one month prior to the start of a live event for virtual tickets and two months notice is required for a refund of any in-person ticket. A service fee of £25 (+ VAT) and all PayPal or Stripe fees will be applied to all refunds.

To request a cancellation, please email [email protected] with the subject: Masters Events Order Refund Request. Please include details of your order, and your reason for cancelling

Cancellation requests made after this timeframe may not receive a refund.

Recorded Content

Anyone purchasing the instant access recordings may not request a refund unless they can prove they have not downloaded any of the content.


If we need to cancel or postpone for any reason, ticket holders will be offered the opportunity of a full refund, or to move to the new date.

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Select an immersion Day

Please select one Immersion Day from the list below to include with your package. You will receive an in person ticket for the selected immersion day, and virtual access to the full conference, including 90 days of recordings, with your purchase

Trauma, Attachment, and Neuroscience with Bessel & Licia
Unlock Healing, Transform Inner Conflict, and Embrace Your True Self with Richard Schwartz
The Cultural Burden of White Supremacy Culture & The Path Toward Collective Healing with Deran Young​
Unlock the Transformative Power of Mindsight with Dan Siegel
Unlocking the Living Legacy of Trauma with Janina Fisher
Too Much of Nothing Introducing Neglect-Informed Psychotherapy with Ruth Cohn
The Sexual Grief Effect Response in Trauma with Edy Nathan
High Impact Relational Therapy with Terry Real
Healing the Legacy of Historical and Transgenerational Trauma with Linda Thai
Explore The Myth of Normal with Gabor Maté