Effective date: 20th August 2026
This SMS Privacy Policy explains how Masters Events Ltd collects, uses, and protects information when you opt in to receive text messages from us, including messages related to Transform Trauma Oxford and our other events. It should be read alongside our general Privacy Policy.
Masters Events Ltd is registered in England & Wales, company no. 15061102, VAT no. 448 1305 04. Registered address: 124 Acomb Road, York, YO24 4EY, United Kingdom.
What information we collect
When you opt in to SMS messaging, we collect your mobile phone number and any information you voluntarily provide at the point of opt-in (for example, your name or the event you’re interested in). Consent is captured via a pop-up on our website or at checkout during ticket purchase.
Eligibility
You must be 18 years of age or older to opt in to SMS messages from Masters Events.
How we use your information
We use your mobile number and related information to send you text messages about:
- Event updates, reminders, and schedule changes
- Ticket confirmations and important logistical information
- Promotions and offers related to Masters Events and its brands (including Transform Trauma Oxford)
We do not sell or share your number
Your mobile number and SMS opt-in data will never be sold, rented, or shared with third parties for their own marketing purposes. We may share your information with service providers who help us deliver SMS messages on our behalf, but only as needed to operate the service, and never for their independent use.
Message frequency
Message frequency varies depending on upcoming events and promotions. You can expect to receive messages periodically around event announcements, ticket deadlines, and key updates.
Message and data rates
Message and data rates may apply. Charges depend on your mobile carrier and plan.
How to opt out
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive SMS communications from Masters Events, though you may continue to receive emails unless you also unsubscribe from those separately.
Contact us
If you have questions about this SMS Privacy Policy or how your information is used, contact us at [email protected].